Skills for Success Best Practices

Authentic documents

Authentic documents are real-world documents that exist outside of the training room. They are workplace materials that workers use on the job and practitioners incorporate in training to contextualize learning and engage participants.

Cognitive Psychology

Cognitive psychology focuses on the science of how people think. This branch of psychology explores a wide variety of mental processes, including attention, language use, memory, perception, problem solving, creativity and reasoning. Cognitive psychology can help identify effective instructional strategies, such as interleaving and spacing.


Complexity is a task’s level of difficulty. Skills for Success are necessary for every job, but the skills are used at different levels of complexity depending on the demands of the job.


Differentiated Instruction (DI) is the planning and delivery of instruction that considers the varied levels of readiness, learning needs and interests of each training participant. Practitioners might employ different methods with different participants, depending on their readiness and needs, and provide options for demonstrating their understanding and mastery of the material.

Learning Space

Learning space refers to a physical setting for a good learning environment, it may refer to a traditional classroom, an indoor/outdoor location or a virtual or actual space.  Having a good learning space can increase productivity, alertness and focus in the individual using it.  



Mentorship is a relationship between someone sharing knowledge and providing guidance (the mentor) and someone learning from that person’s experience and example (the mentee).



Task-based Learning

In Task-based learning, participants learn by applying their skills to real-life, workplace tasks. Tasks are contextualized to the participants’ goals and interests using authentic contexts. Tasks typically require the integrated use of multiple skills.


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