DES-2.1 – Skills for Success Practitioner Tools & Resources

Business Measures

Business measures or metrics are quantifiable measures that businesses use to track, monitor and assess an organization’s long and short term progress.

ABC Life Literacy Canada. How Essential Skills Training Unlocks Business Value. https://abclifeliteracy.ca/wp-content/uploads/2020/03/advancing-workplace-learning.pdf
Canadian Manufacturers and Exporters. Business Results Through Essential Skills and Literacy. http://www.en.copian.ca/library/research/cme/business/business.pdf
Business Development Bank of Canada. Key performance indicators (KPIs). https://www.bdc.ca/en/articles-tools/operations/operational-efficiency/kpis-key-performance-indicators

Design Process

Needs AnalysisDES-2.1

Design Processes are different ways to plan and produce a training program. They provide a procedural model to follow in course creation.

New Trends or Just Good Designs? FOUNDATIONS OF LEARNING AND INSTRUCTIONAL DESIGN TECHNOLOGY. https://pressbooks.pub/lidtfoundations/chapter/design-thinking/
SAM Instructional Design: A Guide For Online Course Creators. https://www.thinkific.com/blog/sam-model-instructional-design/
ADDIE. https://dli.kennesaw.edu/resources/idmodels/addie.php
Design Thinking. IDEO U. https://www.ideou.com/pages/design-thinking

Needs analysis

Needs AnalysisASS-1.1, DES-1.1, DES-1.2, DES-1.3, DES-1.4, DES-2.1, SFS-2.1, SFS-2.4

Needs analysis is the process of identifying and evaluating training needs. It’s a consultative process to uncover critical information about the training purpose, audience, format, timing, constraints, etc.

Organizational Needs Assessment. https://publications.gc.ca/collections/collection_2010/rhdcc-hrsdc/HS4-74-4-2008-eng.pdf
Sectoral Needs Assessment. AWES. https://awes.ca/wp-content/uploads/2021/10/Sectoral-Needs-Assessment.pdf
Essential Skills Workplace Needs Assessments and Individual Training Needs Analysis. Canadian Apprenticeship Forum. https://youtu.be/SWS3x8-9F9s
Needs Analysis: Definition, Importance & Implementation. https://research.com/research/needs-analysis

Universal Design for Learning

Disability, Diversity and Inclusion, Skills for Success Best PracticesASS-1.1, ASS-1.2, DES-2.1, DES-2.2

Universal Design for Learning (UDL) is a framework that helps give all participants an equal opportunity to succeed. This approach offers flexibility in the ways participants access material, engage with it and show what they know.

Universal Design for Learning: https://www.cast.org/impact/universal-design-for-learning-udl
Tobin, T. J., & Behling, K. T. (2018). Reach everyone, teach everyone : Universal design for learning in higher education. West Virginia University Press.