Soft skills are interpersonal skills or people skills such as communication, listening and time management. These are important in the workplace as they deal with how people work with each other.
- Building a Pan-Canadian Soft Skills Framework. FutureWorx. https://futureworx.ca/wp-content/uploads/2019/01/Soft-Skills-Framework-Report.pdf
- Touloumakos, A. K. (2022). Taking a step back to move forward: Understanding communication skills and their characteristics in the workplace. Studies in Continuing Education, ahead-of-print(ahead-of-print), 1-20. https://doi.org/10.1080/0158037X.2022.2030698
Soft Skills