Non-verbal communication is the transfer of information through body language, facial expressions and gestures. The ability to understand and use nonverbal communication can help you connect with others, express what you really mean, navigate challenging situations, and build better relationships.
- Shier, M. (2020, September 11). 4.1 active listening. Student Success. https://opentextbc.ca/studentsuccess/chapter/active-listening/
- Phillips, J. (1993). Nonverbal Communication: An Essential Skill in the Workplace. Australian Medical Record Journal, 23(4), 132–134. https://doi.org/10.1177/183335839302300406
- Deveci, Tanju. (2018). Listening as a lifelong learning skill- what, why, and how.
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